Certified Awake service center for Texas
Divine Voltage is trained and authorized by Awake to service their equipment, not just sell it. Your board is worked on here in Texas, to the factory standard. Nothing gets crated up and shipped across the country while your season runs out.
We service Awake boards whether you bought yours from us or not. Direct from Awake, from another dealer, secondhand off a forum — it does not matter. Bring it in.
What we service
- Batteries. Diagnostics, cell and pack issues, charge faults, boards that will not power up or will not hold a charge.
- Jet drive and impeller. Cavitation, debris damage, reduced thrust, intake and nozzle work.
- Seals and water ingress. The one that ends boards. If you have taken water inside the hull, stop riding and call us.
- eFoil mast, wing and propulsion. Mast connections, prop and drive units, foil hardware on the VINGA.
- Electronics and firmware. Controller pairing, throttle faults, error codes, software.
- Cosmetic and structural. Rail damage, deck pad replacement, hull repair.
- Seasonal service. End-of-season inspection, storage prep, battery conditioning, spring recommissioning.
Warranty work
We handle warranty claims on Awake equipment as an authorized service center. Bring the board and proof of purchase and we deal with the process. You do not manage a claim with a factory in Sweden by yourself.
Where to bring it
We are in New Braunfels, on I-35 between San Antonio and Austin. That puts us inside an hour of most of the state’s riders:
- San Antonio — about 40 minutes
- Austin — about an hour
- Canyon Lake — 15 minutes
- San Marcos, Seguin, Boerne, Kyle, Buda — short drive
- Houston, Dallas, the Valley and West Texas — we arrange drop-off, pickup and freight. Talk to us before you ship anything.
Before you call
Two things that decide how bad a repair gets:
If the board took on water, do not charge it and do not ride it again. Get it to us. Water plus a charge cycle turns a repairable problem into a replacement.
If a battery is behaving strangely — swelling, heat, smell, refusing to charge — stop using it and store it outside, away from structures, until we look at it. Call us the same day.
Frequently asked questions
Do you service boards bought from another dealer?
Yes. We are a certified Awake service center for Texas and we work on Awake equipment regardless of where it was purchased.
Do you service other brands?
We service Wave-Vo as the Texas partner. For other jetboard and eFoil brands, call us — some jobs we can take, some we cannot, and we will tell you straight which it is.
How long does service take?
It depends on the job and on parts availability from the factory. Straightforward work is usually days, not months. We tell you what we are seeing before we start.
Can you look at it before I commit?
Yes. Bring it by or send photos and a description first. We would rather tell you it is a cheap fix than have you drive for nothing.
Do you sell parts and spare batteries?
Yes. See accessories, batteries and safety gear.
I run a fleet at a resort or marina. Can you support us?
That is exactly what a Texas service center is for. A board down is down for a day, not a season. See venue and fleet partners.
Talk to us
Real answers from people who ride and wrench.